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Environment and Behavior
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Perceived Facilitators and Inhibitors of Work Performance in an Office Environment

Andrew Crouch

Graduate School of Management in the University of Melbourne.

Umar Nimran

Faculty of Administrative Science at Brawijaya University in Indonesia.

A descriptive model is presented that identifies characteristics of office surroundings that senior managers believe facilitate and inhibit their work performance. The purposes of the study are twofold. First, to investigate the relative prominence of aspects of office surroundings that managers believe affect their task performance. Second, to determine whether there is a symmetrical relationship between variables inhibiting and those facilitating performance, in other words, whether inhibitors are the negative influence of facilitators. Data for the present study were obtained from a survey of 65 managers asked to name three inhibitory and three facilitative features of their offices. The results suggest that previous research has overemphasized some factors that are relatively unimportant from the viewpoint of office occupants and underemphasized others that do appear important. The lack of symmetry found in some variables influencing performance suggests a possible explanation for some weak relationships found in previous research.

Environment and Behavior, Vol. 21, No. 2, 206-226 (1989)
DOI: 10.1177/0013916589212004
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